Questions to ask before you hire an HVAC company

Georgia is one of the hottest states in the country during summer, with temperatures hovering around the 80s and 90s almost year-round. Atlanta and the surrounding areas are also in a zone that’s considered an Urban Heat Island. Large buildings, bustling population, and transportation cause temperatures to increase.

On a hot summer day, those extra degrees can feel like a whole lot more. So how are you going to deal? Who will be your AC company?

Beware that not all HVAC companies are created equal. Before choosing one, ask the following questions to make sure they are honest and trustworthy.

How Much Does It Cost?

Despite what most advertisements claim, quotes are not always free.

Before an HVAC company comes to your home, be sure to ask for a quote. This way, you won’t end up with an astronomical bill.

Are You Licensed, Certified, and Insured?

Professional HVAC companies are required to have specific licenses, certifications, and insurance. Many companies often operate outside of the law without these certifications. If there’s an issue in service, you don’t want to find out your company wasn’t certified in the first place. Ask now and avoid potential issues in the future.

How Long Have You Been in Business?

A just and fair question! As temperatures rise, the HVAC industry continues to boom. An air conditioning service that’s stood the test of time, however, is more likely to stay. Assured Comfort has been serving our Atlanta neighbors and the surrounding locations for more than 18 years. We are proud to be family-owned and operated.

Do You Offer Warranties?

Warranties are a must for any large investment like an HVAC. Ask your potential company what warranties they offer and for what brands. Assured Comfort offers Lennox systems and backs up their parts warranty with our own labor warranty.

What Is Your Policy for Refunds and Guarantees?

Every company has a policy for refunds, and they should offer their own guarantee for satisfaction.

If you ask what their policies are and their response is vague, move on. In case something goes wrong in the future, they might not address your inquiry.

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